Last updated April, 2022
Due to COVID 19 protocols, any product that has been opened and used cannot be returned.. All sales for liquids, tools (scissors/bits/pushers/nippers), ALL types of gels are final sale.
If a product has arrived damaged or is defective/does not work properly we will resolve these issues onna case by case basis either with a refund or exchange (minus cost of shipping and handling). A claim must be submitted within 15 days from delivery date. Due to the fact that some products require special handling by you, the customer; we cannot accept claims of damaged products due to mis-handling on your end. Therefore, we will ask for confirmation with proof of photos or videos.
All equipment (drills/dust collectors) have a manufacturer's warranty, therefore claims are handled through us directly with the manufacturer. Please read all manufacturer's warranty and return/exchange information in the product description. Please make sure to review it prior to making a purchase