Shipping

Important Disclosures:

• Nail Mart USA is not liable for delays or losses in delivery. All shipments are handled by third-party carriers (USPS and UPS), and customers should contact these carriers directly for issues regarding late or lost packages.
• We offer Route Protection as shipping insurance. If declined by the customer, it is understood that Nail Mart USA bears no responsibility for damaged, lost, or stolen packages.
• Delivery dates shows at c heckout are estimates and not guaranteed unless otherwise specified. They represent APPROXIMATE AVERAGES based on past deliveries to similar zip codes provided by our shipping partners. Actual delivery times may vary based on factors such as origin, destination, acceptance time, weather, holidays, and other conditions including customs delays.  Our store has no control over these estimates and cannot guarantee exact delivery times. For any questions regarding delivery times, please contact the shipping carriers directly. 

SHIPPING POLICY

• Order processing typically takes between 1-3 business days (Monday – Friday) excluding major US holidays.
• Ordered can be altered/canceled once the checkout process is completed if you contact us within 1 hour of placing the order.
• Shipping cost will be calculated and displayed at checkout based on size, weight and location.
• For your protection and convenience, we offer multiple shipping options through USPS, and UPS.
• You can track your order by clicking here.

• Please double check the shipping address you indicated to ensure efficient delivery. We will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer. 
• Please note that once a package leaves our premises, it is no longer under our control or influence. Any issues regarding lost, damaged (package damaged during transportation), or delayed packages must be addressed directly with your chosen delivery provider.
• For added security, we offer optional Shipping Protection insurance for a nominal fee, typically a small percentage of your order value. Opting in ensures you are guaranteed recovery of your goods in the event of damage, mis-delivery, theft, or loss—a replacement order or a full refund will be processed within 24-48 hours through a simple and hassle-free process. Please note, if you choose to Opt-Out, Nail Mart USA cannot be held responsible for any delivery issues, as we do not handle package delivery ourselves.
• Orders only ship on business days, which are Monday – Friday, excluding major US holidays.
• Orders cannot be shipped to PO Boxes via UPS. All orders require a street address unless shipping with USPS.
• Shipping available to the 50 United States, Puerto Rico and Canada.
• If you have placed an order and the order has not arrived when the tracking information states delivered, please contact us within 7 days of it being in 'delivered' status.
• If you have received an email from us with a tracking number but it has not updated after 7 days, please contact us within 7 days of the tracking number not updating. We are unable to resolve any issues after this time period.
• International shipping: We are not liable for any additional Customs charges or International Tariffs incurred when shipping outside the US. Customers are advised to inquire about these charges from their local authorities or international carriers.

 USPS Domestic Shipping options: